We are looking to hire an Service MES Expert to join our team at our state of the Global IT Center in Shanghai.Your Responsibilities:？ Responsible for supporting of MES systems, participating in projects related to deploy applications and interconnecting production lines;？ Support Tier 2 problems/incidents for Strategic MES / SCADA Applications;？ Change and Release Management responsibility MES applications ？ Works close with PLC and Controls Teams to implement MES/SCADA Systems？ Provide Global MES/SCADA Tier 2 production on time support and ticket resolution within agreed SLAs;？ Provide support and guidance to Tier 1 support team including diagnosing troubleshooting and resolving any MES Issues.？ Interact closely with IT Launch, Service teams and Business during Strategic/Tolerated MES implementations.？ Troubleshooting and setup on communication using message brokers;？ Analyses and approval of releases and changes as required by Functional or Build Team？ Gather, analyze, document, and implement changes/enhancements/solutions in conjunction with business departments such as planning, production, quality, logistics and maintenance;？ Serve as a member for on-call rotation for your platform, and be willing to work flexible with other colleagues in the supporting area;？ Collaborate with internal and external IT professionals on technical issues and developments;Your Profile:？ Bachelor's in Information Technology, Computer Science, or similar technically related field;？ Professional experience in MES/SCADA, Queue Management and Applications scripting; Desirable SCADA strong knowledge？ At least 3 years of experience in a IT Integrated manufacturing environment (MES, SCADA, IIoT, etc) ？ Ability to work and communicate effectively with people at all levels of the organization and external partners;？ Must be a self-starter with the ability to work in a fast-paced, team environment.？ English Fluent.Join our ZF team and apply now! 职能类别：IT经理/IT主管