To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Administrator located in Suzhou Wuzhong. Reporting to the Program Manager, the Program Administrator's role involves… What a typical day looks like: • Leader of the Customer Focus Team assessing overall performance, identifying risks, and recommendations for improvement • Focused on continuous improvement in production process • Responsible for managing ECN’s related to specific products and ensuring effective, on time iimplementation. • Management of cost reduction initiatives related to specific products • Raw demand analysis, comparison and waterfall maintenance, run capacity analysis • Monitor operational performance scorecards (Cost, Quality, Delivery) to ensure effective corrective actions are implemented for all performance misses • Responsible for resolution of Customer concerns as related to Cost, Quality, Delivery, Communication etc. • Facilitate communication between all functional areas within a location / business group • Manage CSMP corrective actions and improvement plans • Support information gathering for RFQ’s • Sales Order process, entry and maintenance, Miscellaneous Billing • New Product Introduce lead, implement and delivery The experience we’re looking to add to our team: • Bachelor’s degree • Above 1 year working experience of program administrator on EMS field • Good communication skill in English What you’ll receive for the great work you provide: • Social Insurance • Life Insurance • PTO